Bakery Store Manager

Our client owns a lovely Bakery store nestled in Melbourne, renowned and popular for its wide range of desserts and fresh bread. They are currently seeking a dynamic and experienced Store Manager to lead the store.

Responsibilities:

• Develop and implement shop operation plans and related activities to achieve sales targets and maximise profits
• Responsible for the update and maintenance of the shop’s social media accounts
• Ability to drive sales and maintain internal and external store budgets
• Responsible for team building, employee training, rosters, weekly orders, staff delegation, problem solving and working the shop front hands on
• Responsible for stock management, purchasing and cost control to ensure good operational efficiency
• Leadership in all matters relating to Health and Safety
• Ensure that the quality and standard of products meet the requirements and provide a outstanding customer experience

Requirements:

• At least 3 years’ experience in restaurant or retail management, including team management and operations management.
• Excellence in customer service and leadership, motivate the team and promote a good working atmosphere
• Understanding of the F&B industry and a base of knowledge of the bakery industry
• Demonstrated sales skills and customer service skills with the ability to deliver a great customer experience
• Excellent communication and co-ordination skills with the ability to communicate effectively with staff, customers and suppliers
• Analytical skills with the ability to develop and execute effective operational plans and related activities
• Knowledge of various social media operations
• Strict requirements for food safety and hygiene and familiarity with relevant regulations and standards