Senior Property Manager

About
Our client is a well-regarded property management agency located in the heart of Melbourne’s CBD. They deliver customised and professional rental services across both residential and commercial sectors, grounded in exceptional client care and a strong reputation. They are seeking an ambitious and proactive Senior Property Manager to enhance their dynamic team. This role is ideal for a candidate who thrives under responsibility and champions excellence in tenant and landlord relations.

Key Responsibilities

• Portfolio Oversight: Manage a diverse portfolio of 150–170 properties across the City and Inner-City areas.
• Stakeholder Relations: Serve as the primary liaison for landlords and tenants, fostering strong, enduring relationships.
• Operational Excellence: Handle daily operations, including maintenance coordination, inspections, and documentation, with exceptional customer service.
• Administrative Management: Maintain accurate, well-organized property records and resident files for seamless access and compliance.
• VCAT Representation: Attend VCAT hearings as needed, representing agency and client interests confidently.
• Team Collaboration: Work closely with virtual assistants and the leasing team to ensure consistent portfolio retention and growth.
• No Weekend Work: Enjoy a standard weekday schedule—no Saturdays required.

Requirements

• Excellent in English with professional communication skills and phone presence.
• Proficiency in Mandarin is highly valued.
• Over 2 years of Property Management work experience is required
• Must hold a valid Australian driver’s license
• Must be an Australian Citizen or Permanent Resident.