Our client is a professional Real Estate agency that provides modern and contemporary self-contained apartments across Australia. They are looking for a Property Manager to join their team.
Responsibilities:
- Manage approx. 100 -150 portfolios
- Regular ongoing communication with the property team, landlords and tenants.
- Coordinate routine inspections as required.
- Address rental arrears, maintenance issues and other property needs efficiently.
- Answer all phone and e-mail rental enquiries in a timely manner.
- Advertisements of rental apartments in the correct timeframe to minimise downtime for clients.
- Conduct rental inspections for new potential tenants.
- Process tenancy applications and approve or deny applicants. Liaise with the client regarding this to keep them fully briefed on the situation regarding their property.
- Complete and file relevant paperwork to maintain an organized and systematic work environment.
- Lodging/ reimbursement of bonds within the required timeframe as specified by the RTBA
- Communicate and update all owners accordingly upon all relevant matters associated with their property and/or tenants.
- Conduct routine inspections and entry/ exit condition reports as required.
- Attend to maintenance issues as required.
- Handle and resolve complaints and emergencies as they arise.
- Ensuring all move-outs and tenant transitions are smooth. This may include reports, repairs, owner communication, new advertisements etc.
- Staying up to date with current RTBA Rules and Regulations and changes to maintain full compliance with all relevant rules, regulations and restrictions.
- If required from time to time, cover the duties of a front desk clerk in the absence of one or if requested by the Manager.
- Report any concerns and/or suspicious behaviour of other employees/hotel guests/building residents as soon as reasonably possible to the appropriate supervisor/manager.
- Any other reasonable duties as requested by the Manager.
Requirements:
- Minimum 6 months experience in property management.
- Current Real Estate License or willingness to obtain one.
- Experience using reservations systems such as Property Me
- Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
- Verbal and written communication;
- Interpersonal skills;
- Customer service;
- Stakeholder and relationship management skills;
- Time management.
- Troubleshooting and conflict resolution skills.
Location: Melbourne
Work Type: Full Time
Industry: Real Estate
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