Property Manager

Our client is a well-known Real Estate Group located in the CBD area. They have an incredible reputation, fantastic team culture and a focus on well-located and designed apartments.

Responsibilities:

Listing and Leasing

• Manage approx.170 portfolios (mainly apartments), with Leasing and Admin Support
• Work 1 in 4 or 5 Saturdays with time in lieu
• Landlord lead management and listing management
• Completing the advertising process, including uploading photos and writing copy in line with marketing guidelines
• Conduct Open for Inspections (OFIs), and prepare the open schedule
• Liaising with owners on potential applicants and reporting on advertising campaigns and activities
• Receiving and processing tenancy applications in a timely manner
• Conduct the sign-up process – generating and signing the lease and bond claim form; calculating first rental payment and bond processing bond in a timely fashion
• Manage and maintain a low vacancy rate on a monthly basis

Management

• Maintain accurate and orderable property files at all times and ensure property inspections are carried out in a timely manner
• Liaising, mediating, negotiating, and advising tenants and owners of any issues regarding their tenancies or properties.
• Prepare detailed and accurate property reports and conduct “Ingoing” and “Outgoing” inspections ensuring that the information is accurate
• Prepare detailed owners and tenant reports
• Maintaining clear and concise lines of communication with owners
• Coordinate and manage current outstanding maintenance requests/ issues and advertising mediums
• Induct and educate the tenant and key handover

Financial

• Ensure all property “arrears” are controlled and that all payments are current
• Process as required including notice to vacate and VCAT proceeding if required
• Process bond paperwork as required including lodgements, transfers and claims
• Initiate VCAT processing and attend hearings if required
• Conduct rent reviews and issue rental increases as required/ instructed
• Process invoices and forward to accounts as required
• Control rental arrears and outstanding invoices levied against tenants

Requirements：

• Have at least 2 years of working experience as a Property Manager
• Experience in the Melbourne CBD market will be highly regarded.
• A thorough knowledge of Microsoft Excel, Word and Outlook
• Knowledge of relevant property legislation is required
• Knowledge of Real Estate CRM Systems (preferable REST, Inspect Real Estate and MyDesktop)
• Strong time management and task management skills
• Have Agent Representative Certificate