Property Manager

The company is founded in 2012 and has sold over $258 million worth of new developments. This is accomplished by taking a collaborative approach to running projects and building a team of experts that take pride in what they do.

Key Overall Responsibility

To manage the day to day responsibilities of a Property Management Portfolio.

Tasks/Responsibilities

Manage Rental Portfolio

• Conduct regular routine inspections when scheduled and promptly action maintenance and reports
• Monitor rent arrears daily and action
• Manage tenancy renewals under time constraints and increase rents where possible
• Issue and follow up on property maintenance work orders
• Conduct entry and exit inspection reports in a timely, thorough fashion
• Issuing of breach notices and other notices as required
• Manage bond refunds
• Conduct new Tenancy Sign Ups
• List available property for rent and provide regular accurate feedback to relevant parties

Administrative

• Preparation of lease agreements, bond forms, Tenant Sign Up Packs, entry and exit reports
• Develop and update procedural manuals specific to role
• Train others, as required
• Lodgement and monitor of insurance claims on behalf of Clients
• Preparation and lodgement of Tribunal claims on behalf of Clients and attend as their representative
• Ensure accurate filing of all documents either electronically or in hard copy in conjunction with the Assistant Property Manager
• Record all appointments in electronic diary
• Receipt rents as required
• Answer phone calls as required
• Participate in resolving Tenancy disputes when and if required
• Approve invoices for payment

General

• Maintain high quality standards in delivery of services
• Keep up to date with relevant legislation
• Utilise the use of emails for providing information to Clients, Tenants, Tradespeople etc where possible
• Advise Clients of activity relating to their investment property and ways of improving rental returns with property improvements and maintenance
• Do all things instructed by the Client provided it is within the provisions of legislation and our Managing Authority
• Help develop the company culture and morale
• Provide monthly reports to management
• Minimise costs and outlays to the Agency
• Ensure effective application of all procedures for which this role is accountable
• Attend all training sessions, conferences, seminars, meetings and work functions as directed by management
• Alert management to potential or known problems promptly
• Adhere to minimum business standards as supplied
• Attend to complaints in a prompt and courteous manner
• Participate in ongoing performance reviews
• To maintain a corporate and professional level of dress at all times
• Other duties as may be required from time to time

 Key Skills, Qualifications and Attributes

• Current Registration
• 3 years of Property Management experience
• VCAT experienced
• Current Drivers Licence
• Knowledge of relevant legislation
• Computer literacy
• Highly organised with excellent time management skills
• Attention to detail
• Strong customer service focus and skills
• Property management knowledge
• Willing to take responsibility
• Pride in work
• Adherence to systems
• Dispute resolution skills
• Excellent negotiation skills
• Strong written and verbal communication skills
• Knowledge of building maintenance basics
• Able to demonstrate initiative and be proactive
• Trust Account knowledge
• Local area knowledge