E-commerce Assistant

Our client is an emerging brand of delicately crafted jewellery and handbags. They are now looking for an E-commerce Assistant, an attention to detail number-savvy individual who will be a crucial part of a growing fashion accessory company.

Responsibilities:

• Update stock and inventory across all platforms
• Updating website banners, building landing pages and create promotions, ensure that online stores are visually appealing, easy to navigate, and furnished with accurate, up-to-date content.
• Working closely with internal teams such as Design, Marketing and Finance to ensure website is up to date; Monitoring Google, Instagram and Facebook ads
• Working with the team to ensure appropriate user interface and experience optimizations’ are made
• Provide day-to-day office assistance to support smooth operations and maintain a productive work environment.
• Assist with translation tasks
• Manage online customer email inquiries, providing prompt and professional responses.
• Handle the organization and maintenance of company soft assets, including images and videos.
• Assist with photoshoots for marketing materials and events as required.
• Collaborate with cross-border business partners, facilitating effective communication and coordination.

Requirements

• Has basic knowledge of Google Analytics for project management and reporting
• Experience with SEO & knowledge of non-technical SEO best practices is preferred
• Numerical and intermediate Excel skills are preferred
• Hands-on approach and willingness to take on various responsibilities as needed
• Fluent in both Chinese and English, with strong written and verbal communication skills
• Quick learner with the ability to adapt to new tasks and responsibilities
• A proactive nature, fast learner, confident with acute attention to detail
• Ability to work independently as well as in a team 
• An Australian Driver’s license is required