Chinese Speaking Property Manager

Company Profile

Our client is a highly reputable real estate agency operating in Brisbane’s southern suburbs with a strong presence in the local property market. The property management department is structured with dedicated support including Associate Property Managers, Leasing Specialists, Trust Accounting, and Virtual Assistant support, allowing senior team members to focus on portfolio performance and client relationships. Due to continued portfolio growth, they are now seeking a Chinese Speaking Senior Property Manager to join their team.

Key Responsibilities

• Manage a 120-160 residential property portfolio while maintaining strong relationships with landlords and tenants
• Provide professional advice to property owners regarding tenancy legislation, maintenance, and portfolio performance
• Review routine inspection reports completed by the Associate Property Manager and communicate key updates to landlords
• Coordinate and manage maintenance requests, including liaising with tenants, owners, and tradespeople
• Handle tenancy matters including arrears management, issuing notices, vacate inspections, bond finalisation, and dispute resolution when required
• Maintain accurate records and documentation within property management systems and ensure compliance with Queensland tenancy legislation
• Mentor and support the Associate Property Manager to ensure operational standards and service expectations are met
• Contribute to the overall performance of the property management department while meeting portfolio KPIs

Requirements

• Previous experience managing a residential property portfolio in property management
• Fluent Chinese and English communication skills to effectively support a diverse client base
• Strong understanding of Queensland residential tenancy legislation
• Excellent communication, negotiation, and relationship management skills
• Highly organised with strong time management and attention to detail
• Proven ability to manage conflict resolution and tenant matters professionally
• Experience mentoring or supporting junior property management staff is highly regarded

What’s on Offer

• Strong operational support including Associate Property Manager, Leasing Team, Trust Accounting Team, and Virtual Assistant support
• Company car provided during office hours (potential take-home arrangement negotiable)
• Mobile phone provided
• Structured systems, established processes, and supportive leadership environment