Business Development Manager

Our client is a fully licensed fintech company with over two decades of industry expertise. They specialise in providing customised foreign exchange services and international remittance solutions for businesses and individuals in Australia. Committed to delivering exceptional customer service, catering to international investors, import/export companies, new immigrants, international students, and global travelers, ensuring seamless and efficient financial solutions to meet customers’ needs. Now they are looking for a Business Development Manager to join their team.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep records of sales, revenue, invoices, etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers

Requirements

• Proven working experience as a business development manager, sales executive, or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software
• Proficiency in English and Mandarin
• Currency exchange market knowledge is preferred
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales, or a relevant field
• Australia PR / Citizen