Business Development Manager

Our client is a listed company that operates in the Pharmaceuticals industry and has success in customer loyalty and a high level of market penetration. They are now looking for a Business Development Manager to join the team.

POSITION PURPOSE

The Business Development (Sales) Manager reports to the Managing Director. They are responsible for planning and driving the sales for the Brand both local and export markets. To be successful in the role the candidate must possess excellent communication skills in both English and Mandarin and have sound experience in nutrition and food space.

POSITION RESPONSIBILITIES

Sales Strategy:

• Develop and implement effective brand and sales strategies to establish and grow the brand
• Develop competencies and processes required to create an effective and efficient sales organization.
• Provide sales management, budget control, inventory forecasting, sales targets and incentive planning.
• Prepare monthly, quarterly and annual sales forecasts.
• Build and maintain long-term relationships and management performances with customers and distributors.
• Establish productive and professional relationships with key personnel internally and externally.
• Monitor and analyse sales performance metrics and suggest improvements.
• Identification of new potential channels, customers, business model and new market opportunities.
• Provide direct reports support, development direction and measurement of results to include performance appraisals and salary reviews.
• Attend tradeshows, seminars, and conferences as appropriate.
• Availability to travel as required.
• Other duties as required.

Brand Strategy:

• Liaise with Marketing and Product Development departments to ensure brand consistency.
• Work in tandem with marketing and sales team for new product launches and promotions.
• Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, Production, Warehouse, etc.) to address key business issues and opportunities.
• Provide key input and support (budget and personnel) to Marketing Sponsorship and event attendance.

Organisation and Efficiency

• Co-ordinate daily activities to meet specified lead times.

Communication

• Provide information to requests with the assurance that the data is valid.
• Provide support to manufacturing and administration when requested.
• Work as a team member, co-ordinate activities to enhance the performance of the group or project.

Documentation

• Maintain all documentation in accordance with Company and relevant quality standards.
• Produce/assist with S.O.P development and S.O.P updates.

Maintenance and Housekeeping

• Ensure equipment is in a clean and safe working order at all times. 
• Ensure good housekeeping in the work area in accordance with company and relevant quality standards.

Safety, Health & Environment

• Required to take reasonable care of your own health and safety and the health and safety of anyone else who may be affected by your acts or omissions in the workplace.
• Co-operate with management with respect to action taken to comply with SHE requirements. Contribute to the OH&S system by active identification of hazards and environmental risks.

REQUIREMENTS OF THE JOB

1. Proven work experience in senior sales or business development roles
2. Proficient in both Mandarin and English
3. Experience in nutritional products sales
4. Experience managing a high-performance sales team
5. Demonstrated ability to achieve sales plans
6. An ability to understand and analyse sales performance metrics
7. Strong customer service attitude with excellent negotiation skills
8. Strong communication and team management skills
9. Analytical skills with a problem-solving attitude
10. BSc degree in Sales, Business Administration or relevant field
11. Excellent time-management and organisational skills with the ability to prioritise deadlines and work under pressure
12. Strong attention to detail
13. Be process driven, adequately maintaining and monitoring the progress of product development projects, to provide accurate and up-to-date information to team members at any given time
14. Be commercially savvy, ensuring all product development activities are commercially viable and comply with budgetary requirements

REPORTING RELATionShip

• Reports directly to Managing Director
• Works closely with all the team members as well as managers in the other business Entities.

WORKPLACE HEALTH, SAFETY & WELFARE

The incumbent must take reasonable care to protect their own health & safety, and the health and safety of others who may be affected by their actions or omissions at work.

The incumbent must:

• Comply with statutory and organisational requirements, procedures and rules introduced to protect the health & safety of people at the workplace including the public;
• Use equipment provided to protect health & safety;
• Follow reasonable instructions given on health & safety;
• Ensure that they are not affected by alcohol or any other substance to endanger themselves or others;
• Report accidents, injuries, property damage and health & safety incidents;
• Participate in activities associated with the management of workplace health & safety.

PERFORMANCE STANDARDS

The performance of the incumbent will be measured by:

• The extent to which position responsibilities are achieved.
• The degree of professionalism, flexibility displayed.
• Reliability, quality, and efficiency of services delivered.
• Effective teamwork and contribution to the achievement of team /company goals.
• Achievement is in accordance with the company’s Strategic and Operational Service Plans, and the incumbent’s Performance Management program.