Senior Property Manager

Company Overview

Our client is a well-established real estate agency with a strong presence across Melbourne. Known for their supportive culture, strong staff retention, and professional property management systems, they offer a stable environment with genuine long-term career growth opportunities.

About the Role

An opportunity is available for an experienced Senior Property Manager to join a high-performing team in Melbourne. You will manage a well-maintained portfolio of approximately 220 properties, supported by a dedicated leasing team and full administration assistance. The portfolio includes a balanced mix of apartments, houses, and townhouses across Melbourne’s western suburbs, Southbank, and inner northern suburbs. Candidates based in Melbourne’s west or north-west are highly regarded due to the portfolio location spread.

Key Responsibilities

• Manage a residential portfolio of approximately 220 properties
• Build and maintain strong relationships with landlords and tenants
• Conduct routine inspections and manage maintenance requests
• Oversee lease renewals, arrears management, and VCAT-related matters
• Ensure compliance with relevant Victorian residential tenancy legislation
• Coordinate with the internal leasing and administration support teams
• Deliver high levels of customer service and professional communication
• Maintain accurate property records and CRM updates
• Handle escalated property management matters efficiently and professionally

Requirements

• Previous experience in residential property management within Victoria
• Strong understanding of Victorian tenancy legislation and compliance requirements
• Excellent communication and relationship management skills
• Ability to manage a portfolio independently and efficiently
• Strong organisational and time management abilities
• Current Agent’s Representative Certificate or equivalent qualification
• Valid Victorian Driver’s Licence and reliable vehicle

Junior/Mid-Level Consideration

Applications are also welcomed from junior to mid-level Property Managers with a minimum of 2 years’ experience managing their own portfolio. For the right candidate, a reduced portfolio of approximately 180 properties will be offered, along with ongoing support and development opportunities.

What’s on Offer

• Supportive and collaborative team culture
• Full leasing and administration support provided
• Structured systems and established processes
• 1 Work From Home day per week after the initial 6-month settling-in period
• No standard Saturday work required
• Additional compensation is provided for any occasional Saturday coverage
• Company-provided mobile phone and laptop
• On-site free parking available
• Quarterly social club events, team outings, and charity initiatives
• Long-term career progression opportunities within a stable business