Company Profile
Our client is a well-established and growing real estate agency based in Melbourne, known for its strong presence in residential and property management services. With a supportive leadership team and a focus on operational excellence, the business is committed to delivering high-quality service to both landlords and tenants while fostering a collaborative and high-performing team culture.
About the Role
An exciting opportunity has arisen for an experienced Rental Team Leader to oversee and support a small property management team. This role is ideal for a senior Property Manager ready to step into leadership or an existing Team Leader seeking a more dynamic and rewarding environment. You will be responsible for managing your own portfolio while leading and mentoring two Property Managers, ensuring the team delivers exceptional service and operates efficiently.
Key Responsibilities
- Manage 150 residential properties and 16 commercial properties
- Oversee daily operations of the property management department with leading two PMs
- Build and maintain strong relationships with landlords and tenants
- Ensure compliance with relevant legislation and industry standards
- Monitor team performance, KPIs, and service delivery
- Assist in training and development of team members (where applicable)
- Handle escalations and complex tenancy matters
Requirements
- Proven 5+ years experience in residential property management
- Prior leadership or mentoring experience preferred
- Strong knowledge of Victorian tenancy legislation
- Excellent communication and stakeholder management skills
- Ability to manage a portfolio independently
- Highly organised with strong attention to detail
What’s on Offer
- Supportive and collaborative team environment
- Strong leadership backing and operational support
- Career progression into management role
- Stable portfolio with structured systems in place
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