Operation Assistant

Our client is a boutique property group specialising in project sales and long-term property management. Renowned for professionalism and client-focused service, they take pride in delivering a seamless experience from enquiry to settlement.

Key Responsibilities

• Coordinate all site-related administrative and operational tasks.
• Provide front-of-house reception services, including handling calls, greeting clients, and managing enquiries.
• Coordinate mail, stationery, and office amenities to ensure smooth day-to-day operations.
• Maintain an organised and professional office environment.
• Manage shared project files in SharePoint and listings in Salesforce.
• Support project sales with contract preparation, purchaser documentation, and settlement packs.
• Assist with project pre-settlement inspections and key management across departments.
• Provide administrative support for new property management files and ad-hoc tasks as required.

Requirements

• Hold a valid Agent’s Representative Certificate (required)
• Own reliable vehicle and valid driver’s licence
• Excellent communication skills in both English and Chinese (Mandarin or Cantonese)
• Previous experience in reception, office administration, or real estate support preferred.
• Strong organisational and multitasking abilities with excellent attention to detail.
• Confident communicator with a professional phone manner.
• Proficient in Microsoft Office; experience with Salesforce and SharePoint advantageous.
• Positive attitude, reliable work ethic, and a commitment to delivering quality service.