Beauty Clinic Receptionist

Responsibilities include:

• Welcoming patients and visitors in person or on the telephone; answering or referring inquiries.
• Optimising patients’ satisfaction, time, and treatment room utilisation by scheduling appointments in person or by telephone.
• Keeping patient appointments on schedule by notifying provider of patient’s arrival
• Comforting patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
• Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
• Protecting patients’ rights by maintaining confidentiality of personal and financial information.
• Maintaining operations by following policies and procedures; reporting needed changes.
• Contributing to team effort as needed.
• Speak fluent English and Chinese